Terms of Service

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1. About these terms

These terms apply to your use of the Independent E-nrg Ltd website at www.ienrg.co.uk (the "website"). By using the website you agree to them. If you do not agree, please do not use the website.

2. Who we are

Independent E-nrg Ltd (company registration number 08878717) is an independent energy consultancy. Our contact details are on our Contact page. We are a member of an ADR scheme (scheme number C35INDE01).

3. Use of the website

You may use the website for lawful purposes only. You must not misuse it, attempt to gain unauthorised access, introduce malicious code, or use it in a way that could damage or impair it.

4. Information and advice

The information on this website is for general guidance only and is not a substitute for tailored advice. Any quotation, price comparison or recommendation will be provided to you separately following an enquiry, and is subject to supplier terms, availability and your own circumstances. Savings figures shown on the website are illustrative and are not guaranteed.

5. Intellectual property

All content on the website, including text, logos and design, is owned by or licensed to Independent E-nrg Ltd. You may view and print pages for your own personal or internal business use, but may not copy, reproduce or distribute them without our written permission.

6. Third-party links and content

The website may contain links to, or content from, third parties. We do not control and are not responsible for third-party websites or services.

7. Limitation of liability

We take reasonable care to keep the website accurate and available, but provide it "as is" without warranties. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for anything that cannot be excluded by law. Subject to that, we are not liable for any indirect or consequential loss arising from your use of the website.

8. Privacy and cookies

Our use of cookies is explained in our Cookie Policy. Personal data you send us is used to respond to your enquiry and handle it in line with UK data protection law.

9. Changes

We may update these terms from time to time. The version on the website at the time you use it applies.

10. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, unless mandatory law gives you rights elsewhere.

11. Contact

Questions about these terms: sales@ienrg.co.uk or 0151 329 3881.